loading
Home

Step 1:

Tell us about your Home.

Pay securely

Step 2:

Get instant quote for various cleaning services and pay securely online.

Date

Step 3:

Select Date & Time of the booking and book in less than 60 seconds.

Arriving

Step 4:

Get Instant Confirmation and our professionals will arrive on the day of cleaning.

Terms & conditions

CUSTOMER TERMS AND CONDITIONS FOR USE OF SERVICE

 

  1. Customer(s) are advised to read the below mentioned terms and conditions for use of Service before downloading and/or using the MR. BANANA APPLICATION owned by Intuitive Technologies Limited (the Application). These Customer terms and conditions for use of Service is a binding and enforceable legal contract between the Customer and the Company and the same is limited to the provision of use of the Application/Application Website by the Customer. It is deemed and understood by the Customer that the Company’s (a) Intellectual Policy and (b) Confidentiality Policy are incorporated by reference into these Terms and Conditions (collectively Terms and Conditions). Every time that a Customer browses, clicks, accesses, downloads and/or uses the Application the Customer accepts that he or she has read, understood and provided his or her assent to be bound by all of the Terms And Conditions as set forth herein.

 

The Application, Application Website and/or Services rendered therein may not be accessed, downloaded or used by the Customer unless they unconditionally agree to be guided and bound by the Terms and Conditions.

 

  1. DEFINITIONS

 

Application shall have the meaning as ascribed to it in clause 1 of these Terms and Conditions.

 

Application Website shall meant the web portal operated by the Company and located at http://www.mrbananaapp.com, as relocated, modified, or otherwise updated from time to time, and includes without limitation all or any information, text, images, content and other materials displayed on or incorporated into the Application Website.

 

Booking shall have the meaning ascribed to it in clause 4(a) of the Terms and Conditions.

 

Booking Confirmation shall have the meaning ascribed to it in clause para 4(a) of these terms and Conditions.

 

Company shall mean Intuitive Technologies Limited incorporated under the Companies Act 2006 as a private company with registration number and registered office located at 3rd Floor, 207 Regent Street, London, W1B 3HH and includes without limitation its employees, affiliates and associates, their respective officers, directors, managers, employees or agents and businesses supplying services to the Company.

 

Customer shall mean and include any person, group of persons, entities incorporated in the form of company(ies) or other organizations availing the Service rendered by the Company by downloading and/or using the Application and/or the Application Website for the performance of Tasks on its behalf.

 

Customer’s Information shall mean and include without limitation any information that the Customer makes available for the performance of Tasks to the Company and/or other users of the Application Website for and/or in relation to using the Service of the Company or while accessing the Application Website.

 

Privacy Policy shall mean the Company’s Privacy Policy and located at England and Wales

 

Service shall mean providing Customer Information to the Service Provider(s) subject to the Tasks to be performed for and on behalf of the Customer and thereafter depending on the availability of Service Provider(s), providing details of such relevant Service Provider to such Customer(s) by way of notifications, email/s and/or alerts.

 

Service Provider shall mean the self employed plumbers and/or cleaners (including without limitation their contractors, sub-contractors or any other person that is working with or for or on behalf of the Service Provider for the completion of a Task) that avail the Service of the Company through the Application and/or the Application Website to obtain Customer Information in order to secure a Task with Customer(s) including without limitation potential Customer(s).

 

Terms and Conditions shall have the meaning as ascribed to it in clause 1 and clause 3(b) of these Terms and Conditions.

 

Task(s) – means the plumbing and/or house cleaning work performed and/or to be carried out by the Service Provider for and on behalf of the Customer.

 

  1. TERMS GOVERNING THE USE OF APPLICATION, APPLICATION WEBSITE OR USE OF SERVICE.

 

  1. The Application and/or the Application Website is a medium for booking and/or connecting Customers who require or are desirous of engaging external self-employed cleaners and/or plumbers for their plumbing and/or cleaning services AND self employed plumbers and/or cleaners who are desirous of performing such Tasks. The Company does not guarantee or assume any liability and/or responsibility of the credibility of any background check or qualification of any Service Provider that it connects the Customer to so as to perform a particular Task. While availing the Services or dealing with the Service Provider, the Customer shall have the sole responsibility and liability to ensure caution and protection of its and others’ personal property and safety. While availing Service(s), supervision of such Service Provider while they perform their Task is the sole responsibility and liability of the Customer.

 

  1. The Company relies on the Customers Information and the information provided by the Service Provider for connecting the Service Provider to the Customer and does not endorse any specific Service Provider.

 

  1. Every time that a Customer browses, clicks, accesses, downloads and/or uses the Application the Customer accepts that he or she has read, understood and provided his        or her assent to be bound by all of the Terms And Conditions as set forth herein.It is deemed and understood by the Customer that the Company’s (a) Intellectual Policy Policy and (b) Confidentiality Policy are incorporated by reference into these Terms and Conditions. The Application and/or Services rendered therein may not be accessed, downloaded or used by the Customers unless they unconditionally agree to be guided and bound by the Terms and Conditions.

 

  1. BOOKING OF SERVICES AND PAYMENT

 

  1. Once a Customer has made a request for a Task on the Application/Application Website an email/message will be sent by the [Mr Banana App to the Customer acknowledging the receipt of such booking (Booking). Once the Booking has been made and subject to the acceptance of such Booking by the Company, the Customer shall next receive a confirmation of such Booking vide a confirmation email/message setting out details of the required Service Provider (Booking Confirmation).

 

  1. The rates for the Tasks to be performed by the Service Providers shall be as displayed and/or quoted on the Application Website. These rates may change at any time, but such changes shall not affect Bookings in respect of which Booking Confirmations have already been sent. Customers shall be responsible for updating themselves of any change in rates for the Tasks to be performed by the Service Providers that is displayed and/or quoted on the Application Website. The Company, Application or Application Website shall not be obliged or responsible for intimating such change in Rates to the Customer

 

  1. Payments may be made by the Customer(s) via debit or credit cards. The Customer shall authorize the Company to seek pre-authorization of its debit/credit card. Additionally, the Customer also authorizes the Company to charge its debit/credit card in full on the day / time of the [booking]. The Company shall not be liable for any fraudulent use of a lost debit/credit card on the Application or Application Website.

 

  1. CANCELLATION OF BOOKING

 

The Customer shall have a right to cancel a Booking within 5 minutes of making such Booking. There shall be no charge for such Booking cancellation. In the event that a Customer makes a Booking cancellation after the lapse of five minutes of having made the Booking, the Company shall have the right to charge a cancellation fee.

 

The Company reserves the right to cancel any Booking without notice or cause.

 

  1. CUSTOMER OBLIGATIONS

 

In consideration of the Company providing the Website, Website Application and the Services to the Customer(s), the Customer(s) shall:

 

  1. Not require performance of any Tasks which are prohibited by Law
  2. be responsible for any information/content that such Customer provides on the Application Website and/or Application
  3. not replicate, reproduce, change or modify, and/or create derivative works from, indulge in the distribution or publicly display any content with exception to the Customer Information from the Application Website without the Company’s prior written consent;
  4. not use the Website Application or the Services in any manner other than what has been expressly authorized by these Terms and Conditions. The Customer(s) agree not to publish and/or post any information and/or material which is of an obscene or menacing character, defamatory, misleading or causing annoyance, inconvenience or needless anxiety.
  5. Provide the Service Provider with the necessary clearing apparatus/equipment that may be required for performing the assigned Tasks.

 

  1. INSURANCE POLICY

 

The Company has a £ 2,000,000 Public Indemnity policy with a leading insurer (Policy). The Policy covers certain situations such as Fidelity cover of £100,000 in the event of theft by a dishonest cleaner, Lock or key replacement cover of £100,000 in the event cleaner losses the keys of third party, Misuse of telephones cover, in the event cleaners misuse the clients phone, and Employer Liability of £10,000,000, .The Policy is excess in relation to any claim for below £200 which will be at the cost of the Customer and not the Company. The customer shall be responsible for paying and obtaining its own insurance coverage for any loss or damage to their property by the cleaner and the Company shall in no way be responsible for the same. All Service Providers are responsible to obtain and maintain their own insurance and the Company shall in no way be responsible for (a) checking or obtaining or maintaining insurance for any Service Provider or (b) any loss or injury that may be suffered by any Service Provider while providing its services to the Customers.

 

  1. NO WARRANTIES

 

  1. The Service is provided to the Customer subject to all the terms and conditions set out in the Terms and Conditions Documentation.
  2. The Company does not provide any warranty that its Application or Application Website will be constantly available.
  3. Services to the Customer as provided by the Company through the Application and the Application Website are provided on an “as is” and “as available” basis and the Company does not provide any warranty or representations, whether express or implied, in relation to the Application, Application Website or Service(s), including but not limited to conditions of accuracy, satisfactory quality, completeness, and fitness for the particular purpose that may have been mentioned by the Customer to the Service Provider or the Company.
  4. The Company does not warrant that the Application, Application Website or use of the Service(s) will meet the requirements of the Customer to the Customer’s satisfaction or that the Application, Application Website OR that the use of the Application, Application Website or use of the Service(s) will be without interruption, error-free, timely or secure.
  5. The Company does not warrant the accuracy and correctness of the Application or the Application Website. The Customer understands and agrees that any data obtained through use of the Application or Application Website or the Services is at their own discretion and risk.
  6. The Company does not provide warranty that the Application is free of defect or errors.

 

  1. INDEMNIFICATION AND LIMITATION OF LIABILITY

 

The use of the Application Website and/or downloading and use of the Application is entirely at the risk of the Customer and the Company shall under no circumstances be liable under any Applicable Law for any direct, indirect, incidental, consequential, special, exemplary, punitive or any other monetary or other damages, fees, fines, penalties or liabilities whatsoever arising out of or relating to this Application or the Application Website.

 

The Customer agrees not to indemnify and hold the Company, and its officers, directors, employees, representatives and agents harmless from and against any claims, actions, demands, liabilities, judgments, and settlements, including without limitation, reasonable legal fees resulting from or alleged to result from the Customer’s use of this Application or Application Website or the Services.

 

  1. APPLICABLE LAW

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, (Applicable Law). Any dispute or claim arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales. The Customer irrevocably submits to the exclusive jurisdiction of the courts of England.

           

The Customer agrees to comply with the Applicable Law(s) while conducting transactions on or through the Application and/or the Application Website.

 

  1. SEVERABILITY

Should any part of these Terms and conditions be deemed unenforceable, void or for any reason unlawful, then that provision shall be deemed to be severable from these Terms and Conditions. Any such provision shall not affect the validity of any of the remaining of the Terms and Conditions.

 

  1. WAIVER

No waiver of any breach or default of these Terms and Conditions by the Company be regarded as a waiver of any subsequent breach or default or a waiver of the provision   itself.

 

  1. ASSIGNMENT

The Customer shall not transfer, assign, sub-contract, charge or otherwise dispose of these Terms and Conditions, or any of its rights and/or obligations arising under it, without the prior written consent of the Company. The Company retains its right to transfer, sub-contract, or assign its obligations under these Terms and Conditions at any time during the subsistence of the agreement with the Customer.

 

  1. ENTIRE AGREEMENT

These Terms and Conditions along with the Intellectual Property Policy and Privacy Policy of the Company and any document expressly referred to in them shall constitute the entire agreement between the Company and the Customer with respect to the subject matter of any contract and shall supersedes any previous communications or agreements between the Company and the Customer.

 

  1. NOTICES AND COMMUNICATION

By using the Application, Application or the Services, the Customer accepts that notices to or communication with the Company operating through the web portal of Mr Banana   will be primarily electronic. The Customer shall be contacted via emails/messages or notifications or by posting notices on the Application website.

The Customer agrees to this electronic means of communication and notices and the Customer acknowledges that any communications or notices that the Customer is   provided with electronically is in compliance with any legal requirement that such communications be in writing.

If the Customer so desires, any written email communication may be addressed to the Company at the following address:-hello@mrbananaapp.com

 

  1. CHANGE AND/OR MODIFICATION OF TERMS AND CONDITIONS

The Company may modify or change the Terms and Conditions at any time and without notice of such modification or change of Terms and Conditions to the Customer. Any such modified Terms and Conditions shall be effective upon its posting on the Application and/or the Application Website. It shall be the obligation and liability of the Customer to keep himself/herself updated about any changes and/or modifications that may be made to the Terms and Conditions by the Company. If the Customer continues to access, download, click, browse or use the Application and/or the Application Website after the modified Terms and Conditions have been posted on to the Application and/or Application Website, it shall be deemed and considered that the Customer has agreed to such modified Terms and Conditions on a going forward basis.

 

  1. FORCE MAJEURE

 

The Company shall not assume any liability or responsibility for any failure to perform, or delay in performance of any of its obligations hereunder which is caused by any act, event, omission or accident beyond the reasonable control of the Company and includes

without limitation strikes, lock outs or other industrial action; civil commotion; riot; invasion; terrorist attack or threat of terrorist attack; war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; acts, decrees, legislation, regulations or restrictions of any government.

 

  1. GENERAL

 

Nothing contained in these Terms and Conditions shall create or be deemed to create any principal-agent, joint venture, or partnership between the parties and neither party shall hold itself out in its advertising or otherwise in any manner which would indicate or imply any such relationship with the other.

 

Notwithstanding anything contained in any other provision of these Terms and Conditions, a person who is not a party hereto has no right under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce the terms of these Terms and Conditions.

 

Headings to these Terms and Conditions have been inserted and used for the sake of convenience and shall not affect the construction thereof.

 

The Company shall have the right to monitor and/or investigate, fraudulent ratings and/or what it regards to be a negative comment/rating and the Company herein shall have the right to remove such ratings and comments if the Company in its discretion so desires.

Service Provider Terms & conditions

 
  1. Service Provider(s) are advised to read the below mentioned terms and conditions for use of Service before downloading and/or using the MR. BANANA APPLICATION owned by Intuitive Technologies Limited (the Application). These Service Provider terms and conditions for use of Service is a binding and enforceable legal contract between the Service Provider and the Company and the same is limited to the provision of use of the Application/Application Website by the Service Provider. It is deemed and understood by the Service Provider that the Company’s (a) Intellectual Policy and (b) Confidentiality Policy are incorporated by reference into these Terms and Conditions (collectively Terms and Conditions). Every time that a Service Provider browses, clicks, accesses, downloads and/or uses the Application the Service Provider accepts that he or she has read, understood and provided his or her assent to be bound by all of the Terms And Conditions as set forth herein.

 

The Application, Application Website and/or Services rendered therein may not be accessed, downloaded or used by the Service Provider unless they unconditionally agree to be guided and bound by the Terms and Conditions.

 

  1. DEFINITIONS

 

  • Application shall have the meaning as ascribed to it in para 1 above.

     

    Application Website shall mean the web portal operated by the Company and locatedat http://www.mrbananaapp.com, as updated from time to time, relocated, modified, or otherwise, and includes without limitation all or any information, text, images, content and other materials displayed on or incorporated into the Application Website.

     

    Company shall mean Intuitive Technologies Limited (Mr Banana) incorporated under the Companies Act 2006 as a private company with registration number and registered office located at 3rd Floor, 207 Regent Street, London, W1B 3HH and includes without limitation its employees, affiliates and associates, their respective officers, directors, managers, employees or agents and businesses supplying services to the Company.

     

    Customer shall mean and include any person, group of persons, entities incorporated in the form of company(ies) or other organizations availing the Service rendered by the Company by downloading and/or using the Application and/or the Application Website for the performance of Tasks on its behalf.

     

    Customer Information shall mean and include without limitation any information that the Customer for securing the performance of Tasks makes available to the Company and/or other users of the Application Website for and/or in relation to using the Service of the Company or while accessing the Application Website.

     

    Payment Schedule shall mean the payment schedule ascertaining/setting out the commission payable by a Service Provider to the Company as amended from time to time and referred to in Clause 5 of these Terms and Conditions.      

     

    Privacy Policy shall mean the Company’s Privacy Policy and located at www.mrbananaapp.com/terms.

     

    Service shall mean providing Customer Information to the Service Provider(s) subject to the Tasks to be performed for and on behalf of the Customer and thereafter depending on the availability of Service Provider(s), providing details of such relevant Service Provider to such Customer(s) by way of notifications, email/s and/or alerts.

     

    Service Provider shall mean the self employed plumbers and/or cleaners (including without limitation their contractors, sub-contractors or any other person that is working with or for or on behalf of the Service Provider for the completion of a Task) that avail the Service of the Company through the Application and/or the Application Website to obtain Customer Information in order to secure a Task with Customer(s) including without limitation potential Customer(s).

     

    Service Provider Information shall have the meaning as ascribed to it in clause 4(a) of these Terms and Conditions.

     

    Terms and Conditions shall have the meaning as ascribed to it in para 1 and para 3(b) of these Terms and Conditions.

     

    Task(s) – means the plumbing and/or house cleaning work performed and/or to be carried out by the Service Provider for and on behalf of the Customer.

     

    Verification shall mean verification carried out by Mr Banana team and third parties on behalf of Mr Banana.

     

    Right to Remove shall mean that Mr Banana has right to remove the service provider from their platform.

 

  1. TERMS GOVERNING THE USE OF APPLICATION, APPLICATION WEBSITE OR USE OF SERVICE.

 

  1. The Application and/or the Application Website is a medium for booking and/or connecting Customers who require or are desirous of engaging external self-employed cleaners and/or plumbers for their plumbing and/or cleaning services AND self employed plumbers and/or cleaners who are desirous of performing such Tasks.

 

  1. The Company depends and relies on the Customer(s) to provide, state and describe the requirement of the Tasks to be performed. No warranty is made on behalf of the Company regarding the accuracy or completeness of the Customer Information that the Customer has provided.

 

  1. The Service Provider(s) are liable and responsible for ensuring that it is legally competent to perform the Tasks to be performed on behalf of and as specified by the Customer.

 

  1. The Service Provider agrees that the Company shall have no privity nor be a party to any contract that is entered into between a Service Provider and its sub-contractor/agent or any other such person for the performance of Task(s) that is referred to the Service Provider by the Company. The Service Provider agrees that the Company shall in no way be held legally responsible and/or be liable to the Service Provider and/or its sub-contractor/agent or any other such person for any loss, event, happening, occurrence, commission and/or omission resulting from the dealings, business and /or communication between the Service Provider and/or the sub-contractor/agent or any other such person.

 

  1. The Service Provider(s) agree(s) that the Company cannot and shall not make any guarantees or promises to refer Tasks to the Service Provider(s) and/or its sub-contractors. 

 

  1. INFORMATION PROVIDED BY THE SERVICE PROVIDER

 

  1. The Service Provider shall be fully liable for any information/disclosures that are made by him/her in order to avail the Service(s) of the Company through the Application and/or the Application Website (Service Provider Information). The Service Provider agrees that the Company shall have the right.

 

  1.  to change, modify or edit any Service Provider Information which in the absolute discretion of the Company breaches or violates any of the Terms and Conditions of the Company.

 

  1. The Service Provider Information as made available to the Company by the Service provider must be true, correct and accurate and complete in all respects. The Service Provide when providing the Service Provider Information shall not use a false or an unauthorized name nor shall it impersonate any other entity, person or business to make use of a false or unlawful name. The Service Provider Information must not link directly or indirectly to any other website.

 

  1. While making available, providing or uploading the Service Provider Information, the Service Provider must ensure that (1) it does not in any way interrupt, obstruct, damage or reduce the functionality, efficiency and effectiveness of the Application and/or Application Website and (2) the Service Provider Information is free from viruses, Trojan horses or worms and anything else that such information may not in any way interrupt, obstruct, damage or reduce the functionality, efficiency and effectiveness of the Application and/or Application Website.

 

  1. In order that the Company may use (in any media known or currently unknown) the Service Provider Information on behalf of the Service Provider, the Service Provider on behalf of himself/herself grants the Company a global, perpetual, non-exclusive, irrevocable, sub-licensable and royalty-free license so that the Company may exercise the copyright, trade mark, publicity, and database rights that the Service Provider may have in the Service Provider Information.

 

  1. It shall be the duty of the Service Provider to ensure that the Service Provider Information shall not result in any loss or liability for the Company.

 

  1. The Service Provider ensures that the Service Provider Information is lawful and does not in any manner violate and/or breach (1) the Intellectual Property rights of any third party and/or (2) privacy/confidentiality rights of third parties and/or (3) any applicable law or regulation. The Service Provider Information that is made available by the Service Provider must not be abusive, fraudulent, defamatory, obscene, indecent or containing pornographic material.

 

  1. PAYMENTS

 

  1. The Service Provider agrees to pay commission to the Company at 20% for using the Services.

 

  1. Payments to the Service Provider shall be made once the Service Provider has completed the scheduled Task and within 10 working days.

 

  1. The Service Provider agrees to abide by the Company’s Payment Schedule as may be updated from time to time during the term that it avails the Services of the Company.

 

  1. TERMINATION

 

  1. The Service Provider agrees that the Company has the right to discontinue its or suspend the Company’s Service to the Service Provider, immediately, if the Company in its absolute discretion so deems fit including without limitation the following situations: (1) if the Company suspects that the Service Provider is in material breach or apprehends that the Service Provider may breach any of the Terms and Conditions (2) In the event that the Company has suspended its Service to a Service Provider, no new Task notifications/alerts/messages/emails shall be made available to the Service Provider. (3) If the service provider has below 4 start average ratings from clients. (4) In the event Service Provider is working directly with the clients of Mr Banana.

 

  1. Either of the parties may terminate this Agreement by written notice if the other commits any material breach of any term hereof and which has not been remedied within 10 days of a written request to remedy the same. In the event that a party commits a breach of the Terms and Conditions that cannot be remedied, the other Party may terminate this Agreement by written notice to the party committing the breach.

 

  1. SERVICE PROVIDER OBLIGATIONS

 

In consideration of the Company providing the Website, Website Application and the Services to the Service Provider(s), the Service Provider(s) on behalf of himself/herself:

 

  1. in performing the Tasks, behave reasonably at all times and act in accordance with the usual customs, practices and industry standards that is usually practiced by one when performing tasks of plumbing and house cleaning.

 

  1. be responsible for any Service Provider Information/content that such Service Provider provides on the Application Website and/or Application

 

  1. not replicate, reproduce, change or modify, and/or create derivative works from, indulge in the distribution or publicly display any content with exception to the Service Provider Information from the Application Website without the Company’s prior written consent;

 

  1. not use the Website Application or the Services in any manner other than what has been expressly authorized by these Terms and Conditions. The Service Provider(s) agree not to publish and/or post any information and/or material which is of an obscene or menacing character, defamatory, misleading or causing annoyance, inconvenience or needless anxiety.

 

  1. Ensure that any and all requests by the Customer for checks with respect to the verification of accreditations, ratings and/or registrations that may have been obtained by the Service Provider are complied with. However, any such checks by the Company carried out at the request of the Customer shall in no way diminish the obligation upon the Service Provider to ensure that the Service Provider obtains the required accreditation, rating and/or registration that it is supposed to possess under the applicable laws in order that it may legally perform the Tasks on behalf of the Customer.

 

  1. NO WARRANTIES

 

  1. The Service is provided to the Service Provider subject to all the terms and conditions set out in the Terms and Conditions.

 

  1. The Company does not provide any warranty that its Application or Application Website will be constantly available.

 

  1. Services to the Service Provider as provided by the Company through the Application and the Application Website are provided on an “as is” and “as available” basis and the Company does not provide any warranty or representations, whether express or implied, in relation to the Application, Application Website or Service(s), including but not limited to conditions of satisfactory quality, completeness, and fitness for the particular purpose that may have been mentioned by the Customer to the Service Provider or the Company.

 

  1. The Company does not warrant that that the Application, Application Website OR that the use of the Application, Application Website or use of the Service(s) will be without interruption, error-free, timely or secure.

 

  1. The Company does not warrant the accuracy and correctness of the Application or the Application Website. The Service Provider understands and agrees that any data obtained through use of the Application or Application Website or the Services is at their own discretion and risk.

 

  1. The Company does not provide warranty that the Application is free of defect or errors.

 

  1. OUR RIGHTS

 

  1. The Service Provider agrees that the Company has the right to remove any Service Provider from the Company’s Service if the Company in its discretion is of the opinion that the Service Provider has failed to perform the Tasks satisfactorily or in accordance with the relevant industry standards or in accordance with the relevant industry good practices.

 

  1. The Service Provider agrees that the Company has the right to keep track and monitor the ratings, performance of Tasks and accounts of Service Providers in completion of the Tasks entrusted to it by the Customer.

 

  1. The Service Provider agrees that the Company in its discretion has the right to investigate and monitor any negative or fraudulent ratings and to remove such ratings and comments if in its discretion it considers it necessary/appropriate to do so.

 

  1. The Service Provider agrees that Mr Banana can buy self-employed cleaning insurance for them and deduct the insurance premium from their service fees.

 

  1. The Service Provider agrees that they should follow the immigration laws themselves because they are self employed.. Service providers should check their legally permitted work hours with the immigrations office. Mr Banana is not responsible to track the maximum working hours of any service provider and neither whether they have right to work in the UK.

 

  1. The Service Provider agrees that Mr Banana team and other third parties will conduct reference, ID, criminal and adverse history checks on them. They also allow Mr Banana to share such reports with clients.

 

 

  1. INDEMNIFICATION AND LIMITATION OF LIABILITY

 

  1. The use of the Application Website and/or downloading and use of the Application is entirely at the risk of the Service Provider and the Company shall under no circumstances be liable under any Applicable Law for any direct, indirect, incidental, consequential, special, exemplary, punitive or any other any other pecuniary loss or other damages, fees, fines, penalties or liabilities, loss of profits, loss of business, loss of business data/information whatsoever arising out of or relating to this Application or the Application Website.

 

  1. The Service Provider agrees that the Company shall not be a party in its dealings with the Customer. In the event that a dispute arises between the Customer and/or the Service Provider, the Service Provider shall release the Company from any direct, indirect, incidental, consequential, special, exemplary, punitive or any other any other pecuniary loss or other damages, fees, fines, penalties or liabilities, loss of profits or any other claim known or unknown arising out of such dispute.

 

  1. The Service Provider agrees that the Company does not take liability for any Service provider Information displayed or omitted to be displayed on the Application Website.  

 

  1. The Service Provider agrees not to indemnify and hold the Company, and its officers, directors, employees, representatives and agents harmless from and against any claims, actions, demands, liabilities, judgments, and settlements, including without limitation, reasonable legal fees resulting from or alleged to result from the Service Provider’s use of this Application or Application Website or the Services.

 

  1. INSURANCE POLICY

 

The Company has a £ 10,000,000 Public Indemnity policy with a leading insurer (Policy). The Policy covers certain situations such as Fidelity cover of £100,000 in the event of theft by a dishonest cleaner, Lock or key replacement cover of £100,000 in the event cleaner losses the keys of third party, Misuse of telephones cover, in the event cleaners misuse the clients phone, and Employer Liability of £10,000,000, .The Policy is excess in relation to any claim for below £200  which will be at the cost of the Customer and not the Company. The Service Provider shall be responsible for paying and obtaining its own insurance coverage and the Company shall in no way be responsible for the same.

 

 

  1. APPLICABLE LAW

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of England (Applicable Law). Any dispute or claim arising out of or in connection with these Terms or Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales. The Service Provide irrevocably submits to the exclusive jurisdiction of the courts of England.

The Service Provider agrees to comply with the Applicable Law(s) while performing the Tasks and/or conducting transactions on or through the Application and/or the Application Website.

 

  1. SEVERABILITY

           

Should any part of these Terms and conditions be deemed unenforceable, void or for any reasonunlawful, then that provision shall be deemed to be severable from these Terms and Conditions. Any such provision shall not affect the validity of any of the remaining of the Terms and Conditions.

 

  1. WAIVER

 

No waiver of any breach or default of these Terms and Conditions by the Company be regarded as a waiver of any subsequent breach or default or a waiver of the provision itself.

 

  1. ASSIGNMENT

 

The Service Provider shall not transfer, assign, charge or otherwise dispose of these Terms and Conditions, or any of its rights and/or obligations arising under it, without the prior written consent of the Company. The Company retains its right to transfer, sub-contract, or assign its obligations under these Terms and Conditions at any time during the subsistence of the agreement with the Service Provider.

 

  1. ENTIRE AGREEMENT

 

These Terms and Conditions along with the Intellectual Property Policy and Privacy Policy of the Company and any document expressly referred to in them shall constitute the entire agreement between the Company and the Service Provider with respect to the subject matter of any contract and shall supersedes any previous communications or agreements between the Company and the Service Provider.

 

  1. NOTICES AND COMMUNICATION

 

By using the Application, Application or the Services, the Service Provider accepts that notices to or communication with the Company operating through the web portal of Mr Banana App? will be primarily electronic. The Service Provider shall be contacted via emails/messages or notifications or by posting notices on the Application website.

The Service Provider agrees to this electronic means of communication and notices and the Service Provider acknowledges that any communications or notices that the Service Provider is provided with electronically is in compliance with any legal requirement that such communications be in writing.

If the Service Provider so desires, any written communication may be addressed to the Company at the following address hello@mrbananaapp.com

 

  1. CHANGE AND/OR MODIFICATION OF TERMS AND CONDITIONS

 

The Company may modify or change the Terms and Conditions at any time and without notice of such modification or change of Terms and Conditions to the Service Provider. Any such modified Terms and Conditions shall be effective upon its posting on the Application and/or the Application Website. It shall be the obligation and liability of the Service Provider to keep himself/herself updated about any changes and/or modifications that may be made to the Terms and Conditions by the Company. If the Service Provider continues to access, download, click, browse or use the Application and/or the Application Website after the modified Terms and Conditions have been posted on to the Application and/or Application Website, it shall be deemed and considered that the Service Provider has agreed to    such modified Terms and Conditions on a going forward basis.

 

  1. FORCE MAJEURE

 

The Company shall not assume any liability or responsibility for any failure to perform, or delay in performance of any of its obligations hereunder which is caused by any act, event, omission or accident beyond the reasonable control of the Company and includes without limitation strikes, lock outs or other industrial action; civil commotion; riot; invasion; terrorist attack or threat of terrorist attack; war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; acts, decrees, legislation, regulations or restrictions of any government.

 

  1. GENERAL

 

Nothing contained in these Terms and Conditions shall create or be deemed to create any principal-agent, joint venture, or partnership between the parties and neither party shall hold itself out in its advertising or otherwise in any manner which would indicate or imply any such relationship with the other.

 

Notwithstanding anything contained in any other provision of these Terms and Conditions, a person who is not a party hereto has no right under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce the terms of these Terms and Conditions.

 

Headings to these Terms and Conditions have been inserted and used for the sake of convenience and shall not affect the construction thereof.

 

 

Intellectual Property

 

 

  1. You acknowledge and agree that the service provided through the Mr Banana App (the Application) and/or www.mrbananaapp.com (Application Website) is protected by intellectual property rights including without limitation trade secret, copyright, trademark under the applicable laws in the United Kingdom and/or under the applicable laws of other countries. You agree that the intellectual property rights in the content on the Application and/or the Application Website belong to and are owned by Intuitive Technologies Limited or its licensors. Use or access of the Application and/or the Application Website for any reason other than your personal and/or non-commercial use is strictly prohibited.

 

  1. You acknowledge and agree that the all the right, title, and interest in the Application and/or the Application Website or any services provided therein by the Company, is owned by Company and/or its licensors including without limitation all intellectual property rights therein, even in a situation where the Company or its licensors use, incorporate and/or store any content provided by you in the Application and/or Application Website or its modified versions.

 

  1. You acknowledge and agree that you shall not duplicate, modify, reproduce, or prepare derivative works, sell, transfer, distribute, display, perform, use or exploit any information provided to/through the Application and/or the Application Website.

 

  1. You acknowledge and agree that the Application or Application Website(including the images, trademarks, logos, videos, text graphics, animation, photographs, and software used on the Application and/or the Application Website or any part or portion thereof) shall not be duplicated, reproduced or stored in any other website or included in any public or private electronic retrieval system.

 

  1. You agree and acknowledge that in the event you publish any content on our Application and/or the Application Website, you shall grant and make available to the Company \a worldwide, perpetual, non-exclusive, royalty-free licence to copy, alter, adapt or display such content on the Application and/or the Application Website.

 

  1. You acknowledge and agree to not violate, circumvent or interfere with any features of the Application and/or the Application Website related to security or features preventing copying of content or restricting the use of content of the Application and/or the Application Website.

 

For more information, write to hello@mrbananaapp.com